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| 1. |
What areas do
the GPS CTguide cover? |
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Our GPS CTguide
can be set up to cover the following areas: USA (Including Alaska,
Hawaii and Puerto Rico); Canada; Central America; Western and some
of Eastern Europe, Middle East, Australia and more depending on the
region you book and on availability. Click here to see
coverage |
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| 2. |
Is it difficult
to use the devices? |
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Our
GPS CTguide have been specifically chosen for their simplicity of operation,
see How it Works
1. Just attach the GPS CTguide unit to the windshield
2. Plug it into the cigarette lighter and switch on
3. Type in your destination or choose a Point of Interest (POI) on
the touch screen
4. Follow the clear voice and visual instructions to your destination
on the 3D map
You can also watch a short Video
clip. |
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| 3. |
Why should I rent instead
of buying? |
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Renting
is the ideal solution if you need a Personal Digital Guide or GPS CTguide
only occasionally and not on a daily basis. You can save money by
renting equipment you need only some of the time. Unless you are
a frequent traveler, investing in costly GPS technology for only
occasional use just doesn't make sense. You can rent our high quality,
top of the line GPS CTguide units for much less than you'd pay to buy
even inexpensive, low quality GPS units that do not even offer the
same features. By renting equipment from us you will always receive
the latest models with the most up to date maps, features and information.
Rent Now |
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| 4. |
Why rent from you online instead
of from a local store? |
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The typical local rental option – if available in your
area at all - is an inconsequential sideline to a retail dealer's
primary mission of selling new equipment. Our primary focus is
rentals – we want to ensure you have the most enjoyable
experience possible. We offer only high-end units in top condition
while maintaining very competitive rates.
Renting online at GPSPlanet.com is simple – Just 4 easy
steps
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1 |
Using our online rental form, select your travel
dates and destination and book the GPS CTguide for your trip. |
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2 |
We will send you the GPS CTguide so as it will
arrive at your house, office or hotel the day you booked for
- Guaranteed! |
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3 |
Travel to your destination. Use the GPS CTguide
wherever you need it. Look for attractions and places to go
and have a great trip. |
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4 |
To return the GPS CTguide, pack it back into the
delivery box, stick the carrier return label on, and take
it to the carrier's closets location. |
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| 5. |
How do you ship? |
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We will
deliver your order to your home, office or hotel. You will receive
your order at your “Pick-up” date. We ordinarily use UPS
or FedEx shipping and charge a roundtrip flat fee. |
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| 6. |
How do I return the equipment? |
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Your
GPS CTguide will be carefully packaged and shipped to you in a
re-usable box, which also contains usage instructions, return instructions,
and a prepaid return label. When ready to return the equipment just
repackage it in the same box and take it to the nearest FedEx drop-off
site. All you have to do is place the equipment back in the original
shipment box, carefully re-seal it, affix the label we provided,
and drop the box off at an authorized shipping facility, which includes
places like a FedEx Store, etc. You should obtain a receipt from
the shipping facility reflecting the date you dropped it off. Please
review our complete Rental Terms
& Conditions policy statement. |
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| 7. |
Where do I return the Equipment? |
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You
must return the equipment to our shipping facility, the address
shown on the FedEx return label, at GPS Planet, 1256 E. 68th Street,
Unit 3, Brooklyn, NY 11234 |
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| 8. |
How far in advance do I have
to place an order? |
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We
generally ship your order within 2 business days of its receipt;
often the same day. Your order should therefore be placed at least
3 - 5 business days in advance of your Start Date -just to get it
there - and that's pushing it. It is best to reserve as far ahead
as possible to ensure availability of GPS units, particularly if
you want it in July or August, the busiest time of the year for
us. We recommend making your order/reservation at least 7 (business)
days in advance of your trip. |
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| 9. |
How do I know I will receive
my order on time for my trip? |
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We offer
a delivery guarantee, and as a last resort, there is always overnight
delivery. The best way however is to order on time. When we ship,
we send you tracking information so you can check into the status
and location of your gear as it make its way to you. |
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| 10. |
Can I keep the equipment if
I like it? |
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Yes!
If you like the GPS CTguide and want to keep it, we will apply your
deposit towards the purchase price. Unless the unit you received
was brand new, you will be charged 20% off the MSRP (Manufacturer's
Suggested Retail Price) and...we will also deduct 20% off your rental
fee. If the equipment you received was brand new, the price will
be the current online price for the item. Click
here to purchase |
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| 11. |
Do I have to put down a deposit? |
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Yes.
We learned the hard way that asking for deposits is the only way
to protect our bottom line. A deposit in the amount of the MSRP
will be reserved on your card at time of ordering. Our rental prices
are low, but we must be protected from loss of the high value of
our equipment while it is in your possession. Right before we ship
the equipment to you, we place a reserve against your credit card for
the amount of the deposit, which will be roughly the retail value
of the equipment. The exact amount is shown on your order before
you place it. When we receive the equipment back in a timely manner
and in good condition (see Rental
Terms); we release the reserve and charge only the rental fee
with any applicable shipping and tax charges. |
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| 12. |
How do I contact you if I
have more questions? |
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We're
ready to answer your questions about our products and services,
but we've tried real hard to provide a lot of info on this site
to minimize any problems. In addition to these FAQ's, see our help
page and recommendations page. Also, full instructions and additional
contact information are provided with each shipment. If needed,
the best way to reach us is here; we will reply or call you back
within a few hours during business days. Contact
Us. |
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